Email that meets a certain criteria can be sent directly to your junk folder instead of going to your inbox. If you download your email to an email client like Outlook, for example, you will want to check your server junk mail folder every so often. I check mine on Friday’s just to make sure there isn’t an email that landed in there by accident. To check your server junk folder, follow the instructions in the video below. If you have any questions, contact us or leave a comment below!