ProFusion Web Solutions Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to ProFusionWebSolutions.com and Net Solutions North America, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Net Solutions North America, LLC include ProFusionWebSolutions.com, PFWS, ProFusion Web Solutions, ProFusionWebSolutions.com, ProFusion Products, ProFusion Support, PFWB, and ProFusionWebBuilder.com. The PFWS website is an ecommerce site. By using the PFWS website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, PFWS may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
• Employer

If you purchase PFWS's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. For your safety and protection, your credit card information is not stored on our servers. All payment details are process securely via third-party providers. Our payment gateway providers, Authorize.net, Stripe, PayPal, and/or QuickBooks keep this information encrypted and secure on your behalf.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners;

(c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

PFWS collects and uses your personal information to operate its website(s) and deliver the services you have requested.

PFWS may also use your personally identifiable information to inform you of other products or services available from PFWS and its affiliates.

Sharing Information with Third Parties

PFWS does not sell, rent or lease its customer lists to third parties.

PFWS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PFWS, and they are required to maintain the confidentiality of your information.

PFWS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PFWS or the site; (b) protect and defend the rights or property of PFWS; and/or (c) act under exigent circumstances to protect the personal safety of users of PFWS, or the public.

User Rights

You have the following rights concerning the data collected:

• Access: You may request access to your personal data at any time.
• Rectification: You may request correction of inaccurate data.
• Erasure: You may request deletion of your data, subject to certain conditions.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Withdrawal of Consent: You may withdraw your consent at any time for data collected based on consent.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PFWS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PFWS &/or PFWB website(s).

Use of Cookies

The PFWS website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PFWS pages, or register with PFWS site or services, a cookie helps PFWS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PFWS website, the information you previously provided can be retrieved, so you can easily use the PFWS features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If youchoose to decline cookies, you may not be able to fully experience the interactive features of the PFWS services or websites you visit.

Cookies and Third-Party Tools

We use cookies and third-party tools on our website to improve your experience, provide enhanced functionality, and ensure the security of our platform. Below is a list of the third-party services we use and the data they may collect:

Calendly Widget

When you use our scheduling tool provided by Calendly, a third-party cookie is used to manage your bookings. Calendly may collect personal information that you voluntarily provide, such as your name, email address, phone number, and other details related to your appointment. Calendly may also collect certain technical data, including your IP address, browser type, and device information, to ensure the proper functionality of the scheduling tool.

Calendly uses cookies to enhance your experience and may track your interactions with the widget to improve its services. The data collected by Calendly is processed according to its privacy practices, which you can review here.

How We Use the Information: We only use the information collected through Calendly to schedule and manage appointments. We do not sell or share this data with third parties unless required for operational purposes or legal reasons.

Facebook Messenger Customer Chat

Our site includes a Facebook Messenger chat widget to facilitate direct communication with our support team. Facebook may collect information about your interactions with the chat tool, including your profile information if you're logged into Facebook. For more details, visit Facebook's privacy policy here.

How We Use the Information: We only use the information collected through Messenger Chat to respond to questions and comments left using the widget on our site. We do not sell or share this data with third parties unless required for operational purposes or legal reasons.

Google Analytics 4

(GA4). We use GA4 to measure site usage. GA4 does not store IP addresses; Google uses the IP only to derive approximate location and then discards it. We have set user/event data retention to 14 months; after that, user-level data is deleted from GA4 reports.

EEA/UK visitors

We use Google Consent Mode v2, so our Google tags adapt to your consent choices (analytics_storage, ad_storage, ad_user_data, ad_personalization). If you decline, GA4 only receives limited, non-identifying signals for modeling and measurement

Google Fonts

We load web fonts from Google. The Google Fonts API does not set cookies, but your IP address and browser details are transmitted to Google to deliver the fonts. In some EU jurisdictions, courts have held that sending IP addresses to U.S. servers for Fonts without consent can violate GDPR. We use self-host fonts to avoid third-party requests.

Google reCAPTCHA (v2/v3/Enterprise)

We use reCAPTCHA to protect our forms from abuse. It collects device and application information and analyzes interaction patterns (e.g., mouse movements, keystroke/hover data) to distinguish humans from bots. This use is based on our legitimate interests in securing our services (GDPR Art. 6(1)(f)).

Required notice: “This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.” We display this notice wherever reCAPTCHA runs.

Meta Ads Conversion Tracking

Meta (Facebook) Ads Conversion Tracking helps us understand the effectiveness of our marketing campaigns by tracking user interactions after viewing or clicking on our ads. Facebook may use cookies to track these actions. For more information, visit Meta's privacy policy here.

Meta Events Manager

We use Meta Events Manager to monitor events on our website, such as form submissions or page views, to better understand our user engagement. Meta may collect data through cookies to provide this service. For details, see Meta’s privacy policy here.

Microsoft Clarity

We use Clarity for heatmaps and session replays to improve UX. Clarity uses first- and third-party cookies and captures interaction events (clicks, scrolls, mouse movements, page visibility, errors, performance metrics). Recordings are retained for about 30 days; heatmaps and labeled/favorited sessions may be retained up to 13 months. We configure Clarity to mask fields likely to contain personal data. EEA/UK visitors: Clarity only runs with your consent via our cookie banner; we implement the Clarity Consent API to honor your choices. Clarity’s processing is also subject to the Microsoft Privacy Statement and may interoperate with Microsoft Advertising/ad accounts for insights.

California & U.S. State Privacy Rights

If you are a California resident, you have the right to know/access, correct, delete, and to opt-out of the sale or sharing of personal information, among others. We do not sell personal information for money. We may ‘share’ identifiers (e.g., cookie IDs) with advertising partners for cross-context behavioral advertising. You can opt-out via our “Do Not Sell or Share My Personal Information” link or by using a Global Privacy Control (GPC) signal in your browser, which we honor. We disclose categories collected, purposes, retention periods, and categories of recipients in the tables below and provide at least two methods to exercise your rights.

Cookie Banner & Consent Mode v2 (EEA/UK)

Cookies We Use

Managing Cookies

You can manage your cookie preferences by adjusting your browser settings or using cookie management tools available on our website. Please note that disabling cookies may impact the functionality of certain features on our site.

Data Sharing and Usage

We do not sell your personal data to third parties. Data collected by the third-party services mentioned above is used solely for the purposes of providing the functionality and analytics services outlined here.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

PFWS secures your personal information from unauthorized access, use, or disclosure. PFWS uses the following methods for this purpose:

• SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

PFWS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, PFWS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PFWB or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from PFWD, you may opt out of such communications by clicking on the UNSUBSCRIBE link in email messages..

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

PFWS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

PFWS welcomes your questions or comments regarding this Statement of Privacy. If you believe that PFWS has not adhered to this Statement, please contact PFWS at:

Net Solutions North America, LLC (DBA ProFusion Web Solutions, ProFusion Products)

PO Box 747
Ferndale, Washington 98248
Email Address: info@profusionwebsolutions.com
Telephone number: 1-360-738-8188

Effective as of January 01, 2020. Updated September 22, 2025.