Transforming Cody Fire School's Registration Process
Cody Fire School, a volunteer-led organization dedicated to training firefighters, faced a major challenge in managing their annual three-day training event. With over 20 courses scheduled throughout the weekend, their manual registration process was cumbersome, leading to scheduling conflicts, administrative headaches, and inefficiencies in tracking payments and attendance. They needed a streamlined solution that would allow easy online registration, prevent overlapping course sign-ups, and provide robust reporting tools for their administrators. ProFusion Web Solutions stepped in to design a customized, user-friendly registration system that not only simplified the process but also enhanced the overall experience for both attendees and organizers.
The Challenge
Cody Fire School, a volunteer-led organization, hosts an annual three-day, in-person firefighter training event. With over 20 courses scheduled at various times throughout the weekend, managing registrations manually was overwhelming. The organization struggled with:
- Keeping track of class registrations and ensuring attendees didn’t enroll in overlapping courses.
- Handling online payments seamlessly.
- Generating accurate class lists for attendance tracking and certification issuance.
- Managing waitlists for full classes.
- Running reports on student demographics, including location and department.
- Ensuring a straightforward, repeatable process for volunteers managing the system.